Certified Agile Leadership Practice

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Which of the following best describes the concept of return on investment (ROI)?

A measure of customer satisfaction

An assessment of the profitability of an investment

The concept of return on investment (ROI) is primarily defined as an assessment of the profitability of an investment. It is a financial metric that evaluates the efficiency or profitability of an investment relative to its cost. ROI is calculated by taking the net profit from the investment, subtracting the initial cost, and then dividing that figure by the initial cost. The result is often expressed as a percentage. This metric helps individuals and organizations determine how well an investment has performed compared to other investment opportunities, allowing them to make informed financial decisions.

In the context of Agile leadership and management, understanding ROI is crucial for prioritizing projects, as it can guide teams in evaluating the potential returns of various initiatives. By focusing on profitability, organizations can foster an environment where resource allocation aligns with strategic goals, ultimately enhancing competitive advantage.

Other options, while relevant to different aspects of business and management, do not accurately encapsulate the concept of ROI. Customer satisfaction, environmental impact assessment, and resource allocation strategies are important components of a holistic business approach but are not measures of the profitability and efficiency of an investment.

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A way to evaluate environmental impact

A strategy for resource allocation

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